Taxsaver

What happens if my Annual ticket won't work in the machines?

  • Annual and monthly rail Leapcards can be replaced by logging into your account on to www.leapcard.ie and selecting the 'Replace' option. Click here for more details.
  • To request a replacement for a Dublin City Bus Taxsaver Leapcard just log in to your Leapcard account and select the “Refund or Replace“ option and follow the instructions to get a replacement. Make sure to choose the Replace option. Do not select the refund option. Please allow 4 – 5 working days for replacement to be issued. It is recommended that all employees register their leapcard at www.leapcard.ie. Click here for more details.
  • Bus Éireann Only Leap Cards can be replaced by logging into your Leap Card Account at www.leapcard.ie. Please select the “Refund or Replace“ option, then follow the instructions to get a replacement. Make sure to choose the “Replace“ option. Do not select the refund option. Click here for more details. Please confirm with Leap the length of time before they will replace your ticket.

    We recommend that all Leap Cards are registered to assist in the replacement process. They can be registered at https://www.leapcard.ie/en/NavigationPages/CardRegistration.aspx.

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