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What happens if my Annual ticket won't work in the machines?
I am an Administrator and I am having issues with the Taxsaver on-line ordering system, what do I do?
If I have already collected my free extension ticket, am I still eligible to apply for a refund?
Can my extension be deferred to a later date?
Can my extension be deferred to a later date?
As a customer, this extension does not suit me. Can I get a rebate instead of the extension?
I have already received a refund. Do I benefit from the free extension?
When does the extension scheme start and end?
As a customer of a commercial bus operator, do these measures apply to me?
How does a customer “collect” their free ticket?
Who benefits from this measure?
When does the extension scheme start and end?
What does the customer have to do now?
When will I be able to collect my free extension ticket?
As a customer, I renew my annual TaxSaver after March 31st 2022. How will I benefit?
What happens if my Annual ticket won't work in the machines?
Annual and monthly rail Leapcards
can be replaced by logging into your account on to
www.leapcard.ie
and selecting the 'Replace' option.
Click here
for more details.
To request a replacement for a
Dublin City Bus Taxsaver Leapcard
just log in to your Leapcard account and select the “Refund or Replace“ option and follow the instructions to get a replacement. Make sure to choose the Replace option. Do not select the refund option. It is recommended that all employees register their leapcard at
www.leapcard.ie
.
Click here
for more details.
Bus Éireann Only Leap Cards
can be replaced by logging into your Leap Card Account at www.leapcard.ie. Please select the “Refund or Replace“ option, then follow the instructions to get a replacement. Make sure to choose the “Replace“ option. Do not select the refund option.
Click here
for more details. Please confirm with Leap the length of time before they will replace your ticket.
We recommend that
all
Leap Cards are registered to assist in the replacement process. They can be registered at https://www.leapcard.ie/en/NavigationPages/CardRegistration.aspx.
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